Into the Heartland
Jul 28th 2007Uncategorized
In Austin we stayed at the Austen Motel, close to downtown. It is an old motor lodge on a large property, with attractive buildings, lots of colored tile, quirky artwork, and a lovely pool. It advertises itself a “So close, yet so far out.” (See www.austinmotel.com). The room we were assigned smelled very strongly of mold, and I complained. We stayed in that room one night and were moved to a nicer room, one with a hardwood floor (Room 144, the “Zen” room – ask for it!). We saw the manager about the first night and got a 10% discount, not enough but at least something. Remember, be aggressive at motels. Complain when you have to. Use a credit card like American Express. That way, you can protest to the credit card company if things are really bad. We’ve gotten an entire bill for one night removed by doing that. Read More